Miles Consulting Group LLC

Entertain Customers Waiting In Line

Give customers a DVD to watch near the checkstand so that they will not notice how long they are waiting in line.

Customers hate waiting in lines. Who doesn't? (well, my retired 90 year old father doesn’t mind). TV's with built in DVD players are very inexpensive now. Install one up by your checkouts-cash wraps-etc, and give customers a DVD to watch. It might be a home improvement video for a hardware store, or how to prepare healthy dishes for a grocery store. The point is, it distracts the customers, and they lose track of how long they may have been waiting in line.