Close-up of businessperson with piggybank calculating tax at desk
How do you know if a service is subject to sales and use tax? This blog post explains.

If you followed our recent series about multi-state tax facts for various types of technology companies, you likely noticed a common theme: it’s important to determine which states a business has created in so that they know which sales and use tax laws to follow. Although it can be tricky, the good news is there are some generalities that can help get a company started with the process.

Sales and Use Tax in Regards to Services

In general, the sale of tangible property starts out as subject to sales tax, but then may ultimately be non-taxable as a result of statutory exemptions. On the other hand, services are generally non-taxable unless specifically delineated by a state’s statutes as taxable. Bloomberg BNA* does a good job of describing the general rules around taxation of services.

To summarize:

  • Most states do not subject services to sales and use tax unless a specific statute requires it.
  • Recently, many states have started to expand their definitions of which services are subject to sales and use taxes.
  • A common trend seen in states across the country is imposing sales tax on specific services: utilities, landscaping, property repair, maintenance and information services. Sometimes it’s difficult to determine what, exactly, is included in these definitions.
  • In instances of a “mixed” transaction, where it’s not clear if the sale is for a nontaxable service or taxable tangible property, states often rely on the “true object” test. This clarifies if the buyer’s true object or intention is to receive physical personal property or receive a service.
  • These tests vary by state, so companies need to know how the states they have nexus in determine the true object.
  • It is generally a good idea to separately state by line item the various charges on an invoice, rather than bundling. For instance, in the case of a sale to a customer of a widget, plus the widget’s installation, it may often be the case that the widget is taxable, but the installation not – if separately stated. However, if bundled as a lump sum, most states will require sales tax collection on the lump sum. It is much harder to defend a breakout later upon audit.
  • Businesses also need to take a look at the exemptions available for states in which they have nexus. Many states offer these exemptions on certain types of sales that would normally be subject to sales and use tax, such as those that are:
    • Purchased for resale
    • Purchased by nonprofit and government organizations
    • Directly used for manufacturing, processing, mining and agriculture
    • Delivered in interstate commerce
    • Provided for employers by employees

Note that most of these apply to sales of tangible property, but may also come into play in the services area.

Although there are general rules of thumb, each state interprets these rules differently. Stay tuned for a future post about the taxability of services, which will provide a few examples of states’ different approaches to similar laws. In the meantime, be sure to contact us if you have any questions about multi-state taxes and your business!

*Rules regarding taxation of services summarized from members-only section of Bloomberg BNA.

Miles Consulting Group, Inc. is a professional service firm in San Jose, California specializing in multi-state tax solutions. Our firm addresses state and local tax issues for our clients, including general state tax consulting, nexus reviews, tax credit and tax incentive maximization, income tax and sales/use tax planning and other special projects. To learn more, contact us today at www.MilesConsultingGroup.com.